Privacy Policy

Last updated: October 2025

1. Introduction

The Renovation Team (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in compliance with South Africa’s Protection of Personal Information Act (POPIA). This policy explains how we collect, use, and safeguard your information when you interact with our website trt.toris.co.za.

2. Information We Collect

We only collect the personal details that you voluntarily provide through our contact forms, such as:

• Full name
• Email address
• Phone number
• Project details or message content

We may also automatically collect limited, non-personal data such as your IP address, browser type, and page interactions for analytics and security purposes.

3. How We Use Your Information

Your information is used solely for:

• Responding to your enquiry or quote request
• Providing project information or scheduling a site visit
• Internal record-keeping and service improvement
• Legal or compliance purposes where required by law

4. How We Store and Protect Data

All information is stored securely within our systems and is not shared or sold to any third parties. We take appropriate technical and organisational measures to prevent loss, misuse, or unauthorised access to your data.

5. Sharing of Information

We may share information only where necessary:

• With trusted service providers who assist in our operations (e.g. website hosting or email services), bound by confidentiality agreements
• If required by law, court order, or government regulation

6. Cookies and Analytics

This website may use cookies and analytics tools to improve user experience and monitor site performance. You can disable cookies in your browser settings if preferred.

7. Your Rights under POPIA

You have the right to:

• Access the personal information we hold about you
• Request corrections or updates to your information
• Withdraw consent for us to process your information
• Request deletion of your data where legally permissible

To exercise any of these rights, please email us at info@renovationteam.co.za.

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites and encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised date.

10. Contact Us

If you have any questions or concerns about how we handle your personal information, please contact:

The Renovation Team
8 Jonker Street, Verwoerdpark, Alberton, 1449
Email: info@renovationteam.co.za
Phone: +27 82 815 1933